How to Troubleshoot DS460C Disk Shelf Drawer Controller Module (DCM) Faults after ONTAP upgrade to 9.5 and Firmware upgrade
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- Category:
- disk-shelves
- Specialty:
- hw
- Last Updated:
- 2/4/2022, 6:29:06 AM
Applies to
- ONTAP 9.5p5 and lower
- DS460C Disk Shelf
- IOM12 FW 230 and lower
Symptom
- During an upgrade to ONTAP 9.5, a IOM12 Firmware update on the DS460C disk shelf also occurs. This may lead to a shelf fault. An amber light will appear on the disk shelf showing a fault.
- Running the command "storage show fault -v" will show the following faults:
Enclosure: Element Status Status Bytes Status Descriptions 1: OK 01,00,02,00 FAIL Drawers Control Module: Element Status Status Bytes Status Descriptions 1 [IOM12 A] : OK 01,00,01,00 REPORT 2 [IOM12 A] : OK 01,00,01,00 REPORT 3 [IOM12 A] : OK 01,40,01,00 FAIL, REPORT 4 [IOM12 A] : OK 01,00,01,00 REPORT 5 [IOM12 A] : OK 01,00,01,00 REPORT 6 [IOM12 B] : OK 01,00,01,00 REPORT 7 [IOM12 B] : OK 01,00,01,00 REPORT 8 [IOM12 B] : OK 01,00,01,00 REPORT 9 [IOM12 B] : OK 01,00,01,00 REPORT 10 [IOM12 B] : OK 01,00,01,00 REPORT