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Health Monitor process cshm: ClusterSwitchConnectionDegraded_Alert

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Category:
fabric-interconnect-and-management-switches
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HW
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Applies to

  • ONTAP 9
  • QSFP
  • SFP
  • Cluster Switches

Issue

  • Received AutoSupport notification:

Health Monitor process cshm: ClusterSwitchConnectionDegraded_Alert 

  • Link down alert in ASUP EMS-LOG-FILE.GZ triggers the ClusterSwitchConnectionDegraded_Alert

[?]  Sat Feb 07 23:12:25 -0800 [sjcnks09-p6: intr: netif.linkDown:info]: Ethernet e0a: Link down, check cable.
[?]  Sat Feb 07 23:12:25 -0800 [sjcnks09-p6: vifmgr: vifmgr.portdown:notice]: A link down event was received on node sjcnks09-p6, port e0a.
[?]  Sat Feb 07 23:12:25 -0800 [sjcnks09-p6: vifmgr: vifmgr.clus.linkdown:EMERGENCY]: The cluster port e0a on node sjcnks09-p6 has gone down unexpectedly.

  • Port e0a or e0b shows no SFP details

   slot 0: Dual 40/100G Ethernet T62100-MEZZ
  e0a MAC Address:    d0:39:ea:cc:14:64 (auto-unknown-fd-down)
      QSFP Vendor:
      QSFP Part Number:
      QSFP Serial Number:
  e0b MAC Address:    d0:39:ea:cc:14:6c (auto-100g_cr4-fd-up)
      QSFP Vendor:         Amphenol
      QSFP Part Number:    112-00595
      QSFP Serial Number:  APE2524103142X

slot 0: 10G/25G Ethernet Controller CX5
                 e0a MAC Address:    d0:39:ea:1e:44:a8 (auto-25g_cr-fd-up)
                     SFP Vendor:         Molex
                     SFP Part Number:    1111455002
                     SFP Serial Number:  93A2012020609
                 e0b MAC Address:    d0:39:ea:1e:44:a9 (auto-25g_cr-fd-up)
                     SFP Vendor:
                     SFP Part Number:
                     SFP Serial Number:
                 Device Type:        CX5 PSID(NAP0000000006)
                 Firmware Version:   16.25.1020 

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