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HBA card not detected in slot

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Applies to

  • AFF-A400
  • X1151A: 2p 100G Naples-100 Smart IO

Issue

  • Card not detected in slot  3.
  • The information of Slot3 card is not visible in SYSCONFIG -A.

    slot 2: 1/10 Gigabit Ethernet Controller IX4-T
        e2a MAC Address:    ***** (auto-10g_t-fd-up)
        e2b MAC Address:    ***** (auto-10g_t-fd-up)
        Device Type:        X550, PBA H86377-006
        Firmware Version:   1.86-0.3
        Serial Number:      *****
    slot 4: 1/10 Gigabit Ethernet Controller IX4-T
        e4a MAC Address:    ***** (auto-10g_t-fd-up)
        e4b MAC Address:    ***** (auto-10g_t-fd-up)
        Device Type:        X550, PBA H86377-006
        Firmware Version:   1.86-0.3
        Serial Number:      *****

  • The information of Slot3 card is not visible in SYSCONFIG -AC.

sysconfig: slot 1 OK: X1147A: 10Gigabit Ethernet Controller X710 SFP+
sysconfig: slot 2 OK: X1149A: 2p 10G Base-T Ethernet HBA
sysconfig: slot 4 OK: X1149A: 2p 10G Base-T Ethernet HBA
sysconfig: slot 5 OK: X1148A: 40G/100G Ethernet Controller CX5
sysconfig: No shelf configuration errors detected.
sysconfig: There are no configuration errors.

  • Card in preferred slot by the Hardware Universe tool.

 

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