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Flash Cache card shows state Failed Initialization flash enable

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ontap-9
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hw
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Applies to

  • FAS8040
  • ONTAP 9

Issue

  • sysconfig -a shows Failed Initialization flash enable as Flash Cache State.

slot 4: Flash Cache 2 (512 GB)
 Serial Number:      xxxxxxxxxx
 Part Number:        xxx-xxxxx
 Board Revision:     E0
 Model Name:         X1973A-R6
 FPGA Release:       3.4
 FPGA Build:         201407151914
 State:              Failed Initialization flash enable

  • The following events can be seen in EMS logs:

Tue Apr 11 11:13:51 JST [nodename: fmm_main: fmm.domain.card.failure:error]: Flash Cache in slot 4 (Model: X1973A-R6, Serial#: xxxxxxxxxx, Part#: xxx-xxxxxx): Flash device failed and performance might be degraded. Check the EMS log for related events, such as iomem.*.
Tue Apr 11 11:13:51 JST [nodename: fmm_main: callhome.flash.cache.failed:alert]: Call home for Flash Cache FAILED

 

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