Skip to main content
NetApp Knowledge Base

Flash Cache NVMe firmware upgrade fails with error 'nvme.fw.program.failed'

  1. Last updated
  2. Save as PDF
Views:
336
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS8200
  • Flash Cache NVMe (Model Name: X3311A)

Issue

  • Unable to upgrade firmware version from NA00 or NA01 to NA03.
  • EMS reports the following error.

[XXXX: fc_fw_check: nvme.fw.program.failed:error]: NVMe caching module in slot 4 with serial number XXXX, and model number X3311A failed to download firmware version vendor specific to the drive with error code 0xe00002200209.

  • Affected Flash Cache NVMe Model Name can be confirmed via 'sysconfig -a'.

slot 4: Flash Cache NVMe
Serial Number: XXXX
Part Number: 119-00329
Hardware Revision: A0
Firmware Version: NA00
Model Name: X3311A     
Capacity: 1024 GB

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  1. Back to top
  • Was this article helpful?

Recommended articles

  1. Article type
    Reference
    Confidence
    Validated
    Flag
    False
    Governance
    Experience
    KCS Enabled
    Yes
    Visibility
    Public
    Product Categories
    FAS Systems
    Specialty
    HW
  2. Tags
    1. 2008876873