Skip to main content
NetApp Knowledge Base

False Positive CHASSIS OVER TEMPERATURE reported in C250 pair

  1. Last updated
  2. Save as PDF
Views:
12
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF C250

Issue

  • One node in HA Pair reports "HA Group Notification (CHASSIS OVER TEMPERATURE) ERROR"
Sat Jun 27 04:03:00 -0400 [Node-1: monitor: monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too high.. 
Sat Jun 27 04:03:03 -0400 [Node-1: env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE
  • Via SP-LATEST-SYSTEM-EVENT-LOG :
43 | 04/02/2025 | 03:57:19 | Temperature #0x62 | Lower Non-critical going low 
44 | 04/02/2025 | 03:57:20 | Temperature #0x62 | Lower Critical going low 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.