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FAS9500 shows Mixed-Path after disk config.SAS2Domain error

  1. Last updated
    Apr 21, 2025
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Category:
fas-systems
Specialty:
HW
Last Updated:
4/21/2025, 8:05:53 AM

Applies to

  • FAS9500
  • FAS/AFF system

Issue

  • Node is in Mixed-Path after one config.SAS2Domain error.
EMS:
[?]  Mon Apr 07 18:07:36 +0900 [Node1: config_check: config.SAS2Domain:error]: Disk 1.12.27 is multipathed to the same SAS domain. The two disk ports must be in different SAS domains.
[?]  Mon Apr 07 18:07:36 +0900 [Node1: config_check: callhome.dsk.config:error]: Call home for DISK CONFIGURATION ERROR
[?]  Mon Apr 07 18:07:36 +0900 [Node1: start_asup_collector_thread: shelf.config.tomixedha:notice]: System has transitioned to a mixture of single, multi-path or quad-path storage configurations.
[?]  Mon Apr 07 18:07:36 +0900 [Node1: start_asup_collector_thread: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED
SYSCONFIG-A:
NetApp Release 9.15.1P7: Sat Jan 18 16:34:02 EST 2025
System ID: XXXXXXXXXX (Node1); partner ID: XXXXXXXXXX (Node2)
System Serial Number: XXXXXXXXXXXX (Node1)
System Rev: C0
System Storage Configuration: Mixed-Path HA
  • This disk is only shown in one loop.
SYSCONFIG-A:
slot 1: SAS Host Adapter 1d (PMC-Sierra PM8072 rev. C, SAS, <UP>)
12.26: NETAPP   X377_SCBPE10TA07 NA01 9324.2GB 520B/sect (XXXXXXXX)
12.27: NETAPP   X377_SCBPE10TA07 NA01 9324.2GB 520B/sect (XXXXXXXX)
12.28: NETAPP   X377_SCBPE10TA07 NA01 9324.2GB 520B/sect (XXXXXXXX)
 
slot 11: SAS Host Adapter 11b (PMC-Sierra PM8072 rev. C, SAS, <UP>)
12.26: NETAPP   X377_SCBPE10TA07 NA01 9324.2GB 520B/sect (XXXXXXXX)
12.27: NETAPP   X377_SCBPE10TA07 NA01 9324.2GB 520B/sect (XXXXXXXX)
12.28: NETAPP   X377_SCBPE10TA07 NA01 9324.2GB 520B/sect (XXXXXXXX)
 
slot 7: SAS Host Adapter 7a (PMC-Sierra PM8072 rev. C, SAS, <UP>)
12.26: NETAPP   X377_SCBPE10TA07 NA01 9324.2GB 520B/sect (XXXXXXXX)
12.28: NETAPP   X377_SCBPE10TA07 NA01 9324.2GB 520B/sect (XXXXXXXX)
 
slot 11: SAS Host Adapter 11a (PMC-Sierra PM8072 rev. C, SAS, <UP>)
12.26: NETAPP   X377_SCBPE10TA07 NA01 9324.2GB 520B/sect (XXXXXXXX)
12.28: NETAPP   X377_SCBPE10TA07 NA01 9324.2GB 520B/sect (XXXXXXXX)
  • ENCLOSURE BYPASSED B, BYPASSED B occurs on this disk.
STORAGE-FAULT:
Enclosure Status: critical
Channel: 11a
Shelf: 12
Shelf Type: DS460-12
Product Serial Number: XXXXXXXXXXXX
Module Type: IOM12B
 
Disk Elements:
Element Status                  Status Bytes  Status Descriptions
27 [Bay  3]: CRITICAL          02,03,10,04   ENCLOSURE BYPASSED B, BYPASSED B
  • The issue persisted after replacing disk.

 

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