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Drive missing from one path on NS224 shelf

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Applies to

  • ONTAP 9
  • NS224 Shelf

Issue

  • There is a single disk on an NS224 shelf that is missing on one path
  • System transitions to mixed-path

[Node-01: dsa_disc: shelf.config.tomixedha:notice]: System has transitioned to a mixture of single, multi-path or quad-path storage configurations.

  • From the path missing the drive
::> run -node <node name> sysconfig -a

00.1.16: NETAPP   X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX)
00.1.17: NETAPP   X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX)
<No Drive 18 listed here as expected>
00.1.19: NETAPP   X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX)
00.1.20: NETAPP   X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX)


::> storage disk show

e5b.00.1.16  B    e0c.00.0.16  A     0   16
e5b.00.1.17  B    e0c.00.0.17  A     0   17
<No Drive 18 listed here as expected>
e5b.00.1.19  B    e0c.00.0.19  A     0   19
e5b.00.1.20  B    e0c.00.0.20  A     0   20
  • In certain Metrocluster environments, the disk may appear missing over more than a single path

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