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"Failed Disk Drawer" Drawers Control Module reports "NONCRITICAL, REPORT, PATH FAIL"

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Category:
disk-shelves
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HW
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Applies to

  • ONTAP 9
  • DS460C

Issue

  • EMS reports

[node01: dsa_worker5: ds.sas.hostphy.disableErr:alert]: Port [DCM2-2] on channels 9b shelf ID 12 IOM B disabled due to excessive invalid dword error.

[node01: dsa_worker5: callhome.hostport.disable:alert]: Call home for HOST_PORT_FAIL - Disabled by IOM

[node01: monitor: monitor.globalStatus.critical:EMERGENCY]: There are not enough spare disks. Assign unowned disks. Disk shelf fault.
[node01: statd: monitor.shelf.warning:error]: Fault reported on disk storage shelf attached to channel 10a. Check fans, power supplies, disks, and temperature sensors.
[node01: dsa_disc: ses.shelf.drwr.phy.rateunkwn:alert]: Drive shelf "33", module "B", drawer "4", PHY "12" is reporting an unknown link rate.

 

  • AutoSupport STORAGE-FAULT  shows Drawers Control Module reports "NONCRITICAL, REPORT, PATH FAIL".

Enclosure:
Element Status         Status Bytes  Status Descriptions
  1: OK                01,00,02,00   FAIL

...

Drawers Control Module:
Element Status                      Status
Bytes  Status Descriptions
  1 [IOM12 A]    : NONCRITICAL       03,00,11,00   REPORT, PATH FAIL
  2 [IOM12 A]    : OK                01,00,01,00   REPORT

 

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