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Disk not visible in ONTAP

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Category:
fas-systems
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hw
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Applies to

  • ONTAP 9
  • AFF/FAS systems

Issue

  • Disk not visible in sysconfig -a or disk show output
  • Re-seating the drive doesn't fix the issue
  • Low spares warning triggered due to the missing drive
  • run local -command storage show shelf -a doesn't display any output for the slot where the drive should be:

Example:

Partial Path   Link    Invalid   Running     Loss    Phy       CRC     Phy
Disk    Port   Timeout        Rate     DWord    Disparity   Dword   Reset     Error   Change
Id     State   Value (ms)    (Gb/s)    Count    Count       Count   Problem   Count   Count
--------------------------------------------------------------------------------------------
[SQR0] OK             7        6.0        0           0       0        0         0       1
[SQR1] OK             7        6.0        0           0       0        0         0       1
[SQR2] OK             7        6.0        0           0       0        0         0       1
[SQR3] OK             7        6.0        0           0       0        0         0       1
[CIR4] OK             7        6.0        0           0       0        0         0       1
[CIR5] OK             7        6.0        0           0       0        0         0       1
[CIR6] OK             7        6.0        0           0       0        0         0       1
[CIR7] OK             7        6.0        0           0       0        0         0       1
[  0 ] OK             7        6.0        0           0       0        0         0       4
[  1 ] OK             7        6.0        0           0       0        0         0       2
[  2 ] OK             7        6.0        0           0       0        0         0       2
[  4 ] OK             7        6.0        0           0       0        0         0       2
[  5 ] OK             7        6.0        0           0       0        0         0       2

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