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Disk not seen by all paths

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180
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • FAS8300
  • DS212-12

Issue

  • System reports spare disk missing, the following can be seen in the EMS-LOG-FILE
[Node-01: config_failed_disk: callhome.sdsk.missing:error]: Call home for SPARE DISK MISSING
 
  •  The disk is not showing when reviewing the shelf output:(4.45.0 is missing)

Cluster::> disk show -shelf *45
                     Usable           Disk    Container   Container
Disk                   Size Shelf Bay Type    Type        Name      Owner
---------------- ---------- ----- --- ------- ----------- --------- --------
4.45.1               3.63TB    45   1 FSAS    aggregate   aggr Node-02
4.45.2               3.63TB    45   2 FSAS    aggregate   aggr Node-02

  • The disk is reporting as seen by 3 paths instead of 4

Cluster::> disk show -disk 4.45.0
                  Disk: 4.45.0
        Container Type: spare
     Owner/Home: Node-02 / Node-02
               DR Home: -
    Stack ID/Shelf/Bay: 4  / 45 / 0
 LUN: 0
                 Array: N/A
                Vendor: NETAPP
                 Model: X336_TTCRE04TA07
         Serial Number: XXXXXXXXXXXX
                   UID: 5000039C:6833FDD8:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000
               BPS: 520
         Physical Size: 3.64TB
              Position: present
Checksum Compatibility: block
 Aggregate: -
                  Plex: -
Paths:
                                LUN  Initiator Side        Target Side                                                               Link
Controller         Initiator     ID  Switch Port Switch Port           Acc Use  Target Port              TPGN    Speed      I/O KB/s          IOPS
------------------ --------- -----  --------------------  --------------------  --- ---  -----------------------  ------  -------  ------------ ------------
Node-02    1b             0  N/A                   N/A                   AO  INU  5000039c6833fdda 49  12 Gb/S             0             0
Node-01    1d             0  N/A                   N/A                   AO  INU 5000039c6833fdda             49  12 Gb/S             0             0
Node-01    1b             0  N/A                   N/A                   AO  RDY  5000039c6833fdd9             18  12 Gb/S             0             0

  • Reviewing STORAGE-DQP.XML shows the Disk Qualification Package(DQP) is up to date

File Version         3.18

 

 

 

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