Skip to main content
NetApp Knowledge Base

Device failed to train at max link width degraded on AFF A400

Views:
222
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • AFF A400
  • FAS8300

Issue

  • After the ONTAP upgrade, device failed to train at max link width degraded errors are seen during boot, and autoboot is aborted.

Example:

PCI Bus initialization start.
Device 19/8/0 (SLOT-1) failed to train at max link width degraded
- Expected x16, actual x8
BDS start.
Console output devices connect.

Version 2.20.1276. Copyright (C) 2019 American Megatrends, Inc.
BIOS Date: 12/31/2019 11:15:09 Ver: 16.1
Press <DEL> or <ESC> to enter setup.
Press <F7> to enter Boot Menu.
[System Information]
CPU = 2 Processors Detected
CPU 0 : Intel(R) Xeon(R) Silver 4210 CPU @ 2.20GHz  Core : 10
CPU 1 : Intel(R) Xeon(R) Silver 4210 CPU @ 2.20GHz  Core : 10
Memory Size : 147456 MB

Ready to boot.

Boot Loader version 6.4.13
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2022 NetApp, Inc. All Rights Reserved.

Current TPM firmare version: 5.63.3353.0
*****************************************
*** Booted from Backup Firmware Image ***
*****************************************
ACPI RSDP Found at 0x61f3c000
Abort AUTOBOOT
LOADER-A>

  • ONTAP is booted with the command boot_ontap:

LOADER-A> boot_ontap
Loading X86_64/freebsd/image2/kernel:0x200000/12310540 0xe00000/329432 0xe51000/3813952 0x11f4240/6340032 Entry at 0xffffffff80338000
Loading X86_64/freebsd/image2/platform.ko:0x1800000/4315408 0x1c1d910/652768
Starting program at 0xffffffff80338000

  • EMS log showing pcie.stealth.link.errors:

Example:

[node01: PCI Link: pcie.stealth.link.errors:debug]: params: {'pcie_link_errors': 'performance is not optimal for Mellanox CX5 Ethernet in slot 1 on Controller. Dv[1017](26,0,0) in slot 1: LinkCap(MaxLkSp(3),MaxLkWd(16),ASPM(3),L0(6),L1(2),SurpDn,DLAct,Port(8)), LinkCap(MaxLkSp(3),MaxLkWd(16),ASPM(0),L0(7),L1(7),Port(0)), LinkStatus(LkSp(3),LkWd(8),DLAct). '}

  • X1148A card is installed in slot 1.

Example:

sysconfig: slot 1 OK: X1148A: 40G/100G Ethernet Controller CX5
sysconfig: slot 3 OK: X1151A: 2p 100G Naples-100 Smart IO
sysconfig: slot 5 OK: X1148A: 40G/100G Ethernet Controller CX5
sysconfig: There are no configuration errors.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.