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DS460C shelf show wrong ID

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fas-systems
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hw
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Applies to

  • ONTAP 9
  • DS460C

Issue

  • shelf 1 front LED panel shows the wrong ID like 28 rather than 01.
  • SYSCONFIG -A shows shelf 1 ID like the following.

28.0 : NETAPP   X387_SEVNE16TA07 NA02 14949.1GB 520B/sect (XXXXXXXX)
.
.
.
28.29: NETAPP   X387_WPSCE16TA07 NA01 14949.1GB 520B/sect (XXXXXXXX)
Shelf 1: DS460-12  Firmware rev. IOM12B A: 0130  IOM12B B: 0130

  • EMS shows shelf ID change alert.

[?] Sun Apr 14 05:26:54 +0900 [NODE1: dsa_worker1: ses.status.ModuleError:alert]: DS460-12 (S/N XXXXXXXXXXX) shelf 1 on channel 0d SAS expander error for SAS shelf electronics 1: critical status; Shelf ID changed

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