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DS460C shelf reporting IOM Module as Unsupported

  1. Last updated
    Jan 23, 2025
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Category:
ontap-9
Specialty:
HW
Last Updated:
1/23/2025, 6:57:43 AM

Applies to

  • ONTAP 9
  • FAS/AFF System

Issue

  • IOM showing as unsupported in DS460C shelf.

Enclosure Status: normal
Channel: 1d
Shelf: 11
Shelf Type: DS460-12
Product Serial Number: SHJGD1738000184
Module Type: IOM12

Enclosure Electronics:
Element Status                      Status Bytes  Status Descriptions
  1 [IOM12 A]    : OK                01,00,01,80   REPORT
  2: UNSUPPORTED       00,00,00,80

ES Electronics installed element list: 1, 2; with error: 2
  ES Electronics reporting element: 1
  ES Electronics information by element:
    [1] Serial number: 031728000377  Part number: 111-02850+C1
    [2] Serial number: 031728001042  Part number: 111-02850+C1
 

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