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DISK REDUNDANCY FAILED error reported when removing motherboard

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ontap-9
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hw
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Applies to

  • ONTAP 9
  • FAS2720

Issue

  • After removing the motherboard during replacement, the system report DISK REDUNDANCY FAILED error

[node01: gop_sbb_thread: cf.ic.sbb:notice]: HA interconnect: SBB Compatibility Event. No compatible partner node found. The interconnect device has been disabled.
[node01: dsa_worker3: ses.status.procCplxError:alert]: DS212-12 (S/N xxxxxxxxx) shelf 0 on channel 0b Processor Complex error for Processor Complex 1: PCM on partner not installed This module is on the unknown location.
[node01: svc_queue_thread: shelf.config.tomixedha:notice]: System has transitioned to a mixture of single, multi-path or quad-path storage configurations.
[node01: svc_queue_thread: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED

  • SYSCONFIG -A report 0a port missing internal shelf 0.

*** This system has taken over node02
 System Storage Configuration: Mixed-Path HA

 slot 0: SAS Host Adapter 0a (PMC-Sierra PM8070 rev. C, SAS, <UP>)
 >>>>>>>>>>>>>>>>>>>missing shelf 0 here
  Shelf 1: DS212-12  Firmware rev. IOM12 A: 0311  IOM12 B: 0311

 slot 0: SAS Host Adapter 0b (PMC-Sierra PM8070 rev. C, SAS, <UP>)
  Shelf 0: DS212-12  Firmware rev.  A: ----  IOM12E B: 0250
  Shelf 1: DS212-12  Firmware rev. IOM12 A: 0311  IOM12 B: 0311

  • After completing motherboard replacement the disk redundancy error resolved and storage configuration back to multi-path.

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