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Critical over temperature failure for temperature sensor "1" reported by shelf

  1. Last updated
    Feb 27, 2025
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Category:
fas-systems
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hw
Last Updated:
2/27/2025, 10:57:00 AM

Applies to

  • DS212C 
  • DS224C
  • DS460C
  • DS4246
  • DS4486

Issue

EMS

  • System reports following warning for a disk shelf:
Critical over temperature failure for temperature sensor "1". Current temperature: "123" C ("253" F).
 
DataGrovePG4N1: dsa_worker4: ses.status.temperatureError:error]: DS4246 (S/N SHJSG1818#######) shelf 21 on channel 0a temperature error for Temperature sensor 1: critical status; overtemperature failure. Current temperature: 43 C (109 F). This module is on the front of the shelf on the left, on the OPS panel.
 
  • When checking the sensor information, following can be seen on the CLI: 
    • ::> system node run -node -command storage show fault -v
Enclosure Status: critical
Channel: 0a
Shelf: 12
Shelf Type: DS212-12
Product Serial Number: xxxxxxxxxxxxxxx
Module Type: IOM12
Temperature Sensors:
Element Status Status Bytes Status Descriptions
1: CRITICAL 02,00,8F,0C OT WARNING, OT FAILURE
 

AutoSupport log

  • STORAGE SHELF.XML

ERROR:Temperature reported by temperature sensor "1" exceeds the specifications for the disk shelf or its components.

  • ENVIRONMENT

Channel: 0d
Shelf: 20
Temperature Sensor installed element list: 1, 2, 3, 4, 9, 10, 11, 12; with error: none
Shelf temperatures by element:
[1] Unavailable★
[2] 32 C (89 F) Normal temperature range
[3] 32 C (89 F) Normal temperature range
[4] 41 C (105 F) Normal temperature range

 

 

 

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