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Critical fault reported on disk storage shelf attached to channel 0a

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disk-shelves
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hw
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Applies to

  • FAS8300
  • DS460C disk shelves

Issue

  • The "monitor.shelf.fault" event is due to Temp Sensor 5 on shelf 0 reporting "OT FAILURE":

Enclosure Status: critical
Channel: 0a
Shelf: 0
Shelf Type: DS460-12
Product Serial Number: 111111111111
Module Type: IOM12B

Temperature Sensors:
Element Status Status Bytes Status Descriptions
1: OK 01,00,29,00
2: OK 01,00,2D,00
3: OK 01,00,2D,00
4: OK 01,00,2D,00
5: CRITICAL 02,00,4C,0C OT WARNING, OT FAILURE
6: OK 01,00,2D,00

Channel: 0a
Shelf: 0
SES device path: local access: 0a.00.99
Module type: IOM12B; monitoring is active
Shelf status: critical condition
SES Configuration, shelf 0:

Shelf temperatures by element:
[1] 21 C (69 F) (ambient) Normal temperature range
[2] 25 C (77 F) Normal temperature range
[3] 25 C (77 F) Normal temperature range
[4] 25 C (77 F) Normal temperature range
[5] 56 C (132 F) Overtemperature failure!
[6] 25 C (77 F) Normal temperature range

  • Sensor 5 is PSU 2 Inlet

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