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Chassis Amber LED is On and system controller service-event show Displays "Warning: Unable to list entries on node"

  1. Last updated
    May 1, 2025
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18
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0
Category:
fas-systems
Specialty:
hw
Last Updated:
5/1/2025, 3:06:43 AM

Applies to

  • AFF C800
  • ONTAP 9.14.1P11
  • Baseboard Management Controller (BMC)
  • BMC Firmware 10.9P1

Issue

  • Chassis attention LED is amber.
  • system controller service-event show command returns timeout errors.

::*> system controller service-event show
Warning: Unable to list entries on node node1. The Service Processor on node "node1" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again.
Unable to list entries on node node2. Timeout: Operation "service_event_iterator::next_imp()" took longer than 25 seconds to complete [from mgwd on node "node1" (VSID: -1) to mgwd at 169.234.56.78]
Unable to list entries on node node3. Timeout: Operation "service_event_iterator::next_imp()" took longer than 25 seconds to complete [from mgwd on node "node1" (VSID: -1) to mgwd at 169.234.123.134]
Unable to list entries on node node4. Timeout: Operation "service_event_iterator::next_imp()" took longer than 25 seconds to complete [from mgwd on node "node1" (VSID: -1) to mgwd at 169.234.12.123]
Error: show failed: Timeout: Operation "service_event_iterator::next_imp()" took longer than 25 seconds to complete [from mgwd on node "node1" (VSID: -1) to mgwd at 169.234.12.123]

  • BMC SP-LATEST-IPMI shows an error for the P1V05_PCH_STBY sensor.

======================================
hsamcmd --fault-show-all
===============================
tag  origin  fld                                     fault reason                                    count  time                       
---- ------- ----                                    -------------                                   ------ -----                      
1    bmc     /chassis-1/controller-b                 P1V05_PCH_STBY: Voltage Sensor 16 LNC           1      Sat Mar  1 22:16:24 2025
 

 

 

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