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Call home for DISK REDUNDANCY FAILED after disk replacement

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disk-shelves
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HW
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Applies to

  • Single disk bay
  • DS4246

Issue

  • AutoSupport "Call home" messages for failed disk redundancy. Example:
[node_name-01: svc_queue_thread: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED
[node_name-01: dsa_disc: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED
  • Single disk reporting:
Enclosure Status: non-critical
Channel: 0a
Shelf: 1
Shelf Type: DS4246
Product Serial Number: SHJHU0123456789
Disk Elements:
Element Status                  Status Bytes  Status Descriptions
5 [Bay  5]: NONCRITICAL       03,05,20,28   ENCLOSURE BYPASSED A, BYPASSED A, FAULT REQSTD
  • Disk detected through the other SAS path:
slot 3: SAS Host Adapter 0b (Broadcom SAS3616W rev. 2, SAS, <UP>)
     30.5 : NETAPP   X477_WVRDX04TA07 NA02 3807.8GB 520B/sect (ABC1D2E34F56)
  • Issue remains after disk replacement and/or swapped with a spare.

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