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Call home for CHASSIS FAN FRU FAILED sensor BAD No Reading

  1. Last updated
    May 7, 2025
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Category:
aff-series
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HW
Last Updated:
5/7/2025, 1:26:12 AM

Applies to

  • ONTAP 9
  • Chassis FAN

Issue

  • The following errors are reported in event logs:

[Node-02: env_mgr: monitor.chassisFan.stop:debug]: Chassis fan contains at least one stopped fan: Fan1 (0 RPM)
[Node-02: env_mgr: callhome.c.fan.fru.fault:debug]: Call home for CHASSIS FAN FRU FAILED: Fan1

OR

[Node-04: env_mgr: monitor.chassisFan.stop:debug]: Chassis fan contains at least one stopped fan: Sysfan4_F2_Speed (failed)
[Node-04: env_mgr: callhome.c.fan.fru.fault:debug]: Call home for CHASSIS FAN FRU FAILED: Sysfan4_F2_Speed

  • The sensor status for one or both fans is "BAD" in the SP sensors section:
Fan2 State     discrete     normal            normal     GOOD
Fan1 State     discrete     fault             normal     BAD
 
Sensor name      | reading    | unit  | status| lnr       | lcr       | lnc       | unc       | ucr       | unr   
Sysfan4_F1_Speed | 9204.000   | RPM   | ok    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.000 
Sysfan4_F2_Speed | 0.000      | RPM   | nr    | 0.000     | 936.000   | 2964.000  | 33072.000 | 34008.000 | 34944.000 
 
OR
    Fan1_1           | 70h | ok  | 29.1 | 9100 RPM
    Fan2_1           | 71h | ok  | 29.2 | 9000 RPM
    Fan3_1           | 72h | ok  | 29.3 | 9100 RPM
    Fan4_1           | 73h | ok  | 29.4 | 9100 RPM
    Fan1_2           | 74h | ns  | 29.1 | No Reading
    Fan2_2           | 75h | ok  | 29.2 | 9200 RPM
    Fan3_2           | 76h | ok  | 29.3 | 9000 RPM
    Fan4_2           | 77h | ok  | 29.4 | 9100 RPM
 

 

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