Both ports down on a 10Gb Ethernet card
Applies to
- AFF8080
- Ontap 9.5
- Dual-port 10G Ethernet Controller CNA card
Issue
- Both ports are down
- Both ports are physically connected to different switches and different networks
sysconfig -a example:
slot 3: Dual-port 10G Ethernet Controller CNA ISP 8324
(Dual-port, QLogic CNA 8324(8362) rev. 2)
e3a MAC Address: 0x:ax:xx:xx:4x:7x (auto-unknown-fd-down)
EMS log messages example:
ERROR net.ifgrp.lacp.link.inactive: ifgrp a1d, port e3a has transitioned to an inactive state. The interface group is in a degraded state
ERROR net.ifgrp.lacp.link.inactive: ifgrp a1d, port e3b has transitioned to an inactive state. The interface group is in a degraded state
[filerxx: mgmt_port_link_status_poll: netif.linkDown:info]: Ethernet e3a: Link down, check cable.
- Port and ifgrp status is down:
::> net port show
::> net port ifgrp show -node <node_name> -ifgrp <ifgrp_name> -instance
::> net port show -node <node_name> -port <port_name> -instance- Cable re-seating/replacing to no avail
- Storage controller SFP re-seating/replacing to no avail
- Switch port SFP re-seating/replacing to no avail
- Using different switch port to no avail