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Both nodes report chassis temperature sensors invalid

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HW
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Applies to

  • FAS9000
  • AFF A700
  • Fibre Channel Target Host Adapter Emulex LPe32000 (LPe32004)

Issue

  • Both nodes report the following sensors invalid which can be seen in the system sensors show command output from the Service Processor:
Chassis is Under Temp    invalid            --
Chassis is Over Temp     invalid            --
Thermal Shutdown         invalid            --
Temp Average Low         invalid            --
Temp Average High        invalid            --
  • The following HBA is installed in the affected slots:

sysconfig: slot 3 OK: X91135A: HBA,4-Port FCP Target 32Gb PCIe

slot 3: Fibre Channel Target Host Adapter 3a
(Emulex LPe32000 (LPe32004) rev. 12, <ONLINE>)

  • IO cards with the affected HBA installed will report invalid temperature readings although the card is present and healthy as indiated by the "FRU_AVAIL" output:
IO3 Aggr Temp            invalid            --
IO3 Avg Temp             invalid            --
FRU IO3                  invalid            --

IO3 INFO                                FRU_AVAIL
IO3_Status       | 0x0        | discrete   | Ready      | na        | na        | na        | na
IO3 Present                             PRESENT
IO3 Ready                                READY
IO3 Status               normal            57          --          --          --          --

IO11 Aggr Temp           invalid            --
IO11 Avg Temp            invalid            --
FRU IO11                 invalid            --

IO11 INFO                               FRU_AVAIL
IO11_Status      | 0x0        | discrete   | Ready      | na        | na        | na        | na
IO11 Present                            PRESENT
IO11 Ready                               READY
IO11 Status              normal            57          --          --          --          --

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