Skip to main content
NetApp Knowledge Base

Battery error for Coin Battery on NS224 Shelf

  1. Last updated
  2. Save as PDF
Views:
122
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • NS224 shelf
  • NSM firmware later than 162

Issue

  • NS224 shelf module NSM100 alert:
[?]  Thu Feb 15 22:20:02 -0600 [NetApp1: ses.status.battery.error:error]: NS224NSM100 (S/N SHJXXXXXXXXXX) shelf 4 on channel 0x battery failure error for Coin Battery 2: not installed or hardware failure. This element is on the rear of the shelf, in bottom module (B).
 
  • Storage fault output:
Coin Cell Battery:
Element Status                      Status Bytes  Status Descriptions
1 [NSM100 A]    : CRITICAL          02,02,01,AE   LCR
2 [NSM100 B]    : OK                01,00,0B,B3
  • Environmental error for the Coin Battery:
Coin Battery installed element list: 1, 2; with error: 1
 Coin Battery information by element:
   [1] Voltage: 0.430
   [2] Voltage: 2.995

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.