Skip to main content
NetApp Knowledge Base

Battery false error for Coin Battery due to NSM100 FW 161 and earlier on NS224 shelf

Views:
1,085
Visibility:
Public
Votes:
1
Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

  • NS224 shelf
  • NSM firmware 161 and earlier

Issue

  • NS224 shelf module NSM100 error or alert:
Wed Feb 03 18:50:32 +0100 [node_name: dsa_worker4: ses.status.battery.error:error]: NS224NSM100 (S/N SHFHU0123456789) shelf 0 on channel 0x battery failure error for Coin Battery 1: not installed or hardware failure. This element is on the rear of the shelf, in bottom module (B).
 
Wed Feb 03 18:50:42 +0100 [node_name: dsa_worker3: ses.status.battery.threshErr:alert]: NS224NSM100 (S/N SHFHU0123456789) shelf 0 on channel 0x battery failure error for Coin Battery 1: critical status. This element is on the rear of the shelf, in top module (A).
  • Storage fault output 

::> system node run -node <node_name> -command storage show fault -v
...
Coin Cell Battery:
Element Status                      Status Bytes  Status Descriptions
    1 [NSM100 A]    : CRITICAL          02,02,0A,46   LCR
    2 [NSM100 B]    : OK                01,00,0B,34

  • Environmental error for the Coin Battery: 
Coin Battery installed element list: 1, 2; with error: 1
Coin Battery information by element:
    [1] Voltage: 2.630
    [2] Voltage: 2.868
  • The error could be intermittent

 

 
 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.