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Battery Low with SP HBT MISSED

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Applies to

  • ONTAP 9
  • Service Processor (SP)

Issue

  • EMS report BATTERY_LOW.

[node: statd: monitor.nvramLowBattery:critical]: NVRAM battery is dangerously low.
[node: statd: monitor.nvramLowBattery.notice:info]: If the NVRAM battery is dangerously low, the system shuts down automatically every 24 hours to encourage you to replace it. If you reboot the system it will run for another 24 hours before shutting down.
[node: statd: callhome.battery.low:error]: Call home for BATTERY_LOW
[node: statd: monitor.shutdown.nvramLowBattery.pending:warning]: NVRAM battery is dangerously low. Halting system in 24 hours. Replace the battery immediately!

  • SP-LATEST-IPMI shows battery is normal.

Bat_1.5V         | 1.494      | Volts      | ok         | 1.280     | 1.348     | 1.649     | 1.727
Bat_3.0V         | 3.146      | Volts      | ok         | 2.545     | 2.703     | 3.504     | 3.575
Bat_8.0V         | 7.800      | Volts      | ok         | 6.000     | 6.600     | 8.600     | 8.700
Bat_Curr         | 0.000      | Amps       | ok         | na        | na        | 0.800     | 0.900
Bat_Capacity     | 1.792      | Amps * hour | ok         | na        | na        | na        | na
Bat_Run_Time     | 114.000    | hour       | ok         | 76.000    | 78.000    | na        | na
Bat_Temp         | 25.000     | degrees C  | ok         | 0.000     | 10.000    | 55.000    | 64.000
Charger_Curr     | 0.000      | Amps       | ok         | na        | na        | 2.200     | 2.300
Charger_Cycles   | 35.000     | cycles     | ok         | na        | na        | 250.000   | 251.000
Charger_Volt     | 8.200      | Volts      | ok         | na        | na        | 8.600     | 8.700

  • EMS report SP HBT MISSED after BATTERY_LOW.

[node: spsm_listener: sp.heartbeat.stopped:warning]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 20 seconds.

[node: spsm_listener: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED

 

 

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