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BIOS upgrade fails with I/O error(-4)

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Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF A300
  • FAS8200
  • Controller

Issue

  • Automatic BIOS update fails during ONTAP upgrade.
  • Node halts reporting error:

New BIOS version: 11.20
New LOADER version: 6.0.17
Enabling write access
to the flash ME region...
ME region - write access enabled.
Saving Primary Image to Backup flash device
fail unlocking
memory
Failed. -4 bytes written: I/O error
Failed to save Primary Image to Backup flash device. Programming of Primary aborted
***
command status = I/O error(-4)

  • Booting with backup ONTAP image (using system reset backup from SP) doesn't help in booting the node.

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