Skip to main content
NetApp Knowledge Base

AutoSupport Message: DISK/SHELF COUNT MISMATCH

  1. Last updated
  2. Save as PDF
Views:
6,123
Visibility:
Public
Votes:
3
Category:
clustered-data-ontap-8
Specialty:
hw
Last Updated:

​ ​

Applies to

  • ONTAP 9 
  • Data ONTAP 7 and earlier

Issue

  • CLERDK:Cluster Notification from Filer1 (CLUSTER ERROR: DISK/SHELF COUNT MISMATCH) ERROR
    Message cfdisk: previous mismatch resolved
    Error message: cfdisk: shelf count mismatch detected: local 3, partner 4

    The followig AutoSupport messages sent might also be seen:
    SHELF_FAULT
    Filesystem Disk Fail
  • With a disk show –n, the disk is not seen on the owning node.
    disk show: No disks match option -n.
  • Also, the disk is seen unassigned on the partner node.
    DISK             OWNER      POOL  SERIAL NUMBER
    ------------ ------------  ------ -------------
    2c.16.23       Not Owned    NONE    JVVBHTHL

    Note: When adding new disks to a storage system, the disks are assigned to the partner node. 
  • Disk assignment fails with the following error:
    disk assign: Disk 1a.16.23 not accessible. Error 19 (disk not ready for requested operation)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.