Skip to main content
NetApp Knowledge Base

AutoSupport Message "Call home for Health Monitor process cphm: CriticalFanCurrFaultAlert"

Views:
1,260
Visibility:
Public
Votes:
1
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9 
  • AFF systems
  • FAS systems

Issue

  • System reports FAN failure (FanB1).
  • EMS reports

Example:

[monitor.chassisFan.degraded:alert]: Chassis fan is degraded: FanB1 Current is unreadable
[env_mgr: monitor.chassisFan.ok:notice]: Chassis fan FanB1 Volt is ok.
[ cphmd: hm.alert.raised:alert]: Alert Id = CriticalFanCurrFaultAlert , Alerting Resource = 032233002505 raised by monitor chassis
[mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process cphm: CriticalFanCurrFaultAlert[032233002505].

  • SP-LATEST-IPMI log:

FanB1 Status             normal             9          --          --          --          --       
FanB1 Present                           PRESENT
FanB1 Ready                              READY
FanB1 Speed1             normal          5820 RPM    1020 RPM    1980 RPM   13020 RPM   15300 RPM   
FanB1 Speed2             normal          5820 RPM    1020 RPM    1980 RPM   13020 RPM   15300 RPM   
FanB1 Speed3             normal          8340 RPM    1020 RPM    1980 RPM   13020 RPM   15300 RPM   
FanB1 Speed4             normal          8340 RPM    1020 RPM    1980 RPM   13020 RPM   15300 RPM   
FanB1 Volt               normal         11940 mV    10560 mV    11160 mV    12840 mV    13440 mV    
FanB1 Current            not_available     -- mA        0 mA      500 mA    12500 mA    14000 mA    
FanB2 Status             normal             9          --          --          --          --       

 

FRU FanB1        CURR_FAULT 
FRU FanB2        GOOD
FRU FanB3        GOOD

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.