AutoSupport Message "Call home for Health Monitor process cphm: CriticalFanCurrFaultAlert"
Applies to
- ONTAP 9
- AFF systems
- FAS systems
Issue
- System reports FAN failure (FanB1).
- EMS reports
Example:
[monitor.chassisFan.degraded:alert]: Chassis fan is degraded: FanB1 Current is unreadable
[env_mgr: monitor.chassisFan.ok:notice]: Chassis fan FanB1 Volt is ok.
[ cphmd: hm.alert.raised:alert]: Alert Id = CriticalFanCurrFaultAlert , Alerting Resource = 032233002505 raised by monitor chassis
[mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process cphm: CriticalFanCurrFaultAlert[032233002505].
SP-LATEST-
IPMI log:
FanB1 Status normal 9 -- -- -- --
FanB1 Present PRESENT
FanB1 Ready READY
FanB1 Speed1 normal 5820 RPM 1020 RPM 1980 RPM 13020 RPM 15300 RPM
FanB1 Speed2 normal 5820 RPM 1020 RPM 1980 RPM 13020 RPM 15300 RPM
FanB1 Speed3 normal 8340 RPM 1020 RPM 1980 RPM 13020 RPM 15300 RPM
FanB1 Speed4 normal 8340 RPM 1020 RPM 1980 RPM 13020 RPM 15300 RPM
FanB1 Volt normal 11940 mV 10560 mV 11160 mV 12840 mV 13440 mV
FanB1 Current not_available -- mA 0 mA 500 mA 12500 mA 14000 mA
FanB2 Status normal 9 -- -- -- --
FRU FanB1 CURR_FAULT
FRU FanB2 GOOD
FRU FanB3 GOOD