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After motherboard replacement the PCM fails to boot with message the incorrect NVMEM battery is installed

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Applies to

  • AFF A400, AFF C400, ASA A400, ASA C400, FAS8700, FAS8300
  • AFF C190, AFF A150, AFF A220, ASA A150, FAS2750, FAS2720
  • AFF A800, AFF C800, ASA A800, ASA C800

Issue

  • Post motherboard (PCM) replacement of the models in the Applies to section, the following errors occur during boot:

Apr 27 08:31:18 [Node1:nvmem.battery.unread:EMERGENCY]: The NVMEM battery state cannot be determined because the 'Bat Initial FCC' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Apr 27 08:31:18 Power outage protection flash de-staging: 28 cycles
 
WARNING:  The battery is unfit to retain data during a power
          outage.  This is likely because the battery is
          discharged but could be due to other temporary
          conditions.
          When the battery is ready, the boot process will
          complete and services will be engaged.
          To override this delay, press 'c' followed by 'Enter'
Apr 27 08:32:18 [Node1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Initial FCC' unreadable) CRITICAL.
Apr 27 08:32:19 [Node1:nvmem.battery.packInvalid:EMERGENCY]: The incorrect NVMEM battery is installed. Expected part number is 271-00045. To prevent data loss, the system will shut down in 5 minutes.
Apr 27 08:32:49 [Node1:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (invalid pack) CRITICAL.
Apr 27 08:33:21 Power outage protection flash de-staging: 30 cycles
^CApr 27 08:35:23 Power outage protection flash de-staging: 31 cycles
Apr 27 08:37:25 Power outage protection flash de-staging: 32 cycles
Apr 27 08:39:27 Power outage protection flash de-staging: 33 cycles
Apr 27 08:41:29 Power outage protection flash de-staging: 34 cycles
 
****************************
* Power Fail - Please Wait *
****************************  

  • The node then proceeds to shut down.

 

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