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AFF A900: CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1 PSU3

  1. Last updated
    Nov 14, 2024
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HW
Last Updated:
11/14/2024, 9:46:32 PM

Applies to

  • AFF A900
  • BMC 16.3

Issue

  • EMS event log reports the following alert
Thu Oct 10 12:09:57  [Node01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 AC In Volt is Unreadable
Thu Oct 10 12:09:57  [Node01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 AC In Curr is Unreadable
Thu Oct 10 12:09:57  [Node01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 12V Out Volt is Unreadable
Thu Oct 10 12:09:57  [Node01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 12V Out Curr is Unreadable
Thu Oct 10 12:09:57  [Node01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 3 is degraded: PSU3 AC In Volt is Unreadable
Thu Oct 10 12:09:57  [Node01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 3 is degraded: PSU3 AC In Curr is Unreadable
Thu Oct 10 12:10:00  [Node01: monitor: monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1, PSU3.
Thu Oct 10 12:10:04  [Node01: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU1, PSU3.
Thu Oct 10 12:10:04  [Node01: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1, PSU3.
  • SEL logs
Record 209: Thu Oct 10 03:13:29.977861 2024 [BMC.notice]: No response from battery charger
Record 210: Thu Oct 10 03:13:56.925942 2024 [IPMI.emergency]: env_mgr triggers OS halt:Multiple fans failed
Record 211: Thu Oct 10 03:15:12.090204 2024 [IPMI.emergency]: Rebooting BMC to recover the non-readable sens
 

 

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