AFF A200 / FAS26XX reports SHELF OVER TEMPERATURE 173 C while in takeover
Applies to
- FAS2650
- FAS2620
- AFF A200
Issue
- When one node unexpectedly goes down, the surviving node of the HA pair reports a temperature issue.
- EMS messages:
[cluster-01: dsa_worker2: callhome.shlf.overtemp:error]: Call home for SHELF OVER TEMPERATURE 173 C (343 F)
[cluster-01: dsa_worker2: ses.status.temperatureError:error]: DS224-12 (S/N SHF000000000000) shelf 0 on channel 0b temperature error for Temperature sensor 14: critical status; overtemperature failure. Current temperature: 173 C (343 F). This module is on the rear of the shelf at the top right, on shelf module B.
- Environment output:
Shelf temperatures by element:
[1] 29 C (84 F) (ambient) Normal temperature range
[2] 33 C (91 F) Normal temperature range
[3] 33 C (91 F) Normal temperature range
[4] 29 C (84 F) Normal temperature range
[5] 29 C (84 F) Normal temperature range
[6] 31 C (87 F) Normal temperature range
[7] 32 C (89 F) Normal temperature range
[8] 31 C (87 F) Normal temperature range
[9] 43 C (109 F) Normal temperature range
[10] 36 C (96 F) Normal temperature range
[11] 49 C (120 F) Normal temperature range
[12] 35 C (95 F) Normal temperature range
[13] 34 C (93 F) Normal temperature range
[14] 173 C (343 F) Overtemperature failure!
[15] 31 C (87 F) Normal temperature range