Skip to main content
NetApp Knowledge Base

AFF-C190 shows as AFF-A150 in "Sysconfig -a" due Personality Mismatch

  1. Last updated
  2. Save as PDF
Views:
269
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

AFF C190, reported as AFF A150 model

Issue

  • One AFF C190 controller model, is reported as an AFF A150, in the HA pair. Example:

::> system node run -node node_name-01 -command sysconfig -a
    NetApp Release 9.12.1P2: Wed Apr  5 15:57:43 EDT 2023
    System ID: 0123456789 (node_name-01); partner ID: 0234567891 (node_name-02)
    System Serial Number: 123456789123 (node_name-01)
    ...
    slot 0: System Board 1.5 GHz (System Board XXII F1)
                Model Name:                       AFF-A150

  • The partner node is correct:

::> system node run -node node_name-02 -command sysconfig -a
    NetApp Release 9.12.1P2: Wed Apr  5 15:57:43 EDT 2023
    System ID: 0234567891 (node_name-02); partner ID: 0123456789 (node_name-01)
    System Serial Number: 123456789124 (node_name-02)
    ...
    slot 0: System Board 1.5 GHz (System Board XXII F1)
                Model Name:                       AFF-C190

  • AutoSupport alert message reporting:
EMS message example callhome.sfo.personality:ALERT]: Call home for HA GROUP ERROR: PERSONALITY MISMATCH

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.