AFF-A400 boot loop

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Category:: aff-series

Specialty:: HW

Last Updated:

Applies to

AFF-A400
Networking Adapter Cards NIC, 100GbE, PCIe gen3 x16,Smart IO with P/N X1151, Riser adapter

Issue

No BMC access.
Issue remains after a controller replacement
Boot loop console output example:

... Wait BMC self-test result. BMC self-test: OK. UPI initialization. CPU initialization. Running full memory initialization. DIMM F0: NVDIMM with valid data and restage progressing..... DIMM F0: NVDIMM RESTAGE Success+++++++++ SPI FLASH: Backup BIOS PEI end. DXE start. USB initialization. PCI host bridge initialization. CSM initialization. BIOS Version: 16.1 PEI start. CPU PEI initialization. Wait BMC 30 seconds. Wait BMC self-test result. BMC self-test: OK. UPI initialization. CPU initialization. Running full memory initialization. CPU reset. BIOS Version: 16.1 PEI start. CPU PEI initialization. Wait BMC self-test result. BMC self-test: OK. UPI initialization. CPU initialization. Running full memory initialization. DIMM F0: NVDIMM with valid data and restage progressing..... DIMM F0: NVDIMM RESTAGE Success+++++++++ SPI FLASH: Primary BIOS PEI end. DXE start. USB initialization. PCI host bridge initialization. CSM initialization. ...

BMC Access but will not system power on
this was a Faulty Riser Card
We see this output when the BIOS did not boot correctly

BMC > BMC > system power status Host power is off BMC > system power status on [876 : 942 INFO]CHASSIS_POWER_UP from channel 1

[876 : 959 INFO]CHASSIS_CTRL_ACTION: action: 1; SysRestartCause = 1 [876 : 959 INFO]POWER ON CHASSIS

[000101000646][IPMIMain][INFO]set bios to primary BMC > system power onstatus Host power is off BMC > [000101000703][876:959:IPMIMain][ERROR][PDKHW.c:PDK_PowerOnChassis:321]Timeout to wait POWER_ON: retry=31 [000101000703][BIOS]PDK_PowerOnChassis change to ENABLE_WATCHDOG [000101000703][IPMIMain][INFO]InitSysResetTick

BMC > [000101000722][BIOS]BIOSMonitorTask change from ENABLE_WATCHDOG to MONITOR [000101000722][BIOS]Set WDT for 100 sec [000101000722(946685242.816776216)][WDT]Set WDT req : Use=0x5 Action=0x3 Pre-timeout=0x0 Flag=0x20 Timeout=0x3e8 [000101000722(946685242.887375412)][WDT]Set WDT done: Use=0x5 Action=0x3 Pre-timeout=0x0 Flag=0x5 Timeout=0x3e8 [000101000722(946685242.888665920)][WDT]InitCountDown=1000

system power status Host power is off BMC > [000101000733][BIOS]Monitor: (count = 910, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=90 [000101000743][BIOS]Monitor: (count = 810, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=80 [000101000754][BIOS]Monitor: (count = 710, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=70 [000101000804][BIOS]Monitor: (count = 610, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=60 [000101000815][BIOS]Monitor: (count = 510, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=50 [000101000826][BIOS]Monitor: (count = 410, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=40 [000101000836][BIOS]Monitor: (count = 310, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=30 [000101000847][BIOS]Monitor: (count = 210, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=20 [000101000858][BIOS]Monitor: (count = 110, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=10 [000101000909][BIOS]Monitor: (count = 10, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=0 [000101000909][BIOS]BIOSMonitorTask change from MONITOR to CHANGE_BIOS because time out; [000101000910][BIOS]BIOSMonitorTask change from CHANGE_BIOS to NONE_TIMER [000101000910][BIOS]BIOSMonitorTask: Add SEL for OEM Timeout [000101000910][BIOS]BIOSMonitorTask: ready to set up backup BIOS and power cycle [876 : 950 INFO]POWER CYCLE CHASSIS

[876 : 950 INFO]Lock WDT [000101000910][IPMIMain][INFO][easywdt_lock] Lock WDT [000101000912][IPMIMain][INFO]set bios to backup [000101000912][BIOS]PDK_PowerCycleChassis change to ENABLE_WATCHDOG [000101000912][BIOS]BIOSMonitorTask: lock and stop watchdog [000101000933][BIOS]BIOSMonitorTask change from ENABLE_WATCHDOG to MONITOR [000101000933][BIOS]Set WDT for 100 sec [000101000933(946685373.18518160)][WDT]Set WDT req : Use=0x5 Action=0x3 Pre-timeout=0x0 Flag=0x20 Timeout=0x3e8 [000101000933(946685373.87177168)][WDT]Set WDT done: Use=0x5 Action=0x3 Pre-timeout=0x0 Flag=0x5 Timeout=0x3e8 [000101000933][IPMIMain][INFO][easywdt_unlock] Unlock WDT [000101000933(946685373.92590288)][WDT]InitCountDown=1000

[000101000944][BIOS]Monitor: (count = 910, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=90 [000101000955][BIOS]Monitor: (count = 810, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=80 [000101001006][BIOS]Monitor: (count = 710, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=70 [000101001016][BIOS]Monitor: (count = 610, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=60

BMC > system power status Host power is off BMC > [000101001027][BIOS]Monitor: (count = 510, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=50 [000101001038][BIOS]Monitor: (count = 410, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=40 [000101001048][BIOS]Monitor: (count = 310, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=30 [000101001059][BIOS]Monitor: (count = 210, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=20 [000101001110][BIOS]Monitor: (count = 110, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=10 [000101001121][BIOS]Monitor: (count = 10, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=0 [000101001121][BIOS]BIOSMonitorTask change from MONITOR to CHANGE_BIOS because time out; [000101001122][BIOS]BIOSMonitorTask change from CHANGE_BIOS to NONE_TIMER [000101001122][BIOS]BIOSMonitorTask: Add SEL for OEM Timeout [000101001122][BIOS]BIOSMonitorTask: already using backup BIOS