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AFF-A400 BMC reboot unexpectedly

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hw
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Applies to

  • FAS8300
  • AFF-A400
  • BMC FW 13.4,13.4P2

Issue

  • BMC suddenly reboot and SP-LATEST-STATISTICS show below reboot event.

procmonitor.c IPMIMain crash 6 times, wipeclean config with user configuration preserved and reboot 17659168.23 25015987.74
    BMC init 3 6:Thu Feb 13 13:49:31 GMT 2025
    GPIO boot       : Primary
    Physical slot   : #1
    Primary env     : active:#1 inactive:#1
    Last boot error : None
    IPMI_Main.c main start 8.75 7.05
    IPMI_Main.c main after sync time 33.98 47.07 Thu Feb 13 13:50:26 UTC 2025
    BMC init unknown:Thu Feb 13 13:50:35 UTC 2025
    GPIO boot       : Primary
    Physical slot   : #1
   Primary env     : active:#1 inactive:#1
    Last boot error : None

  • BMC reboot event not logged at SP-LATEST-SYSTEM-EVENT-LOG.
  • BMC reboot only occurred once.

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