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    • E-Series replacement controller does not complete boot up process
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/E-Series_replacement_controller_does_not_complete_boot_up_process
      After a Controller Replacement the replacement controller does not complete Start-Of-Day (SOD). 05/27/22-13:28:41 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync. 05/27/22-...After a Controller Replacement the replacement controller does not complete Start-Of-Day (SOD). 05/27/22-13:28:41 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync. 05/27/22-13:29:04 (tRAID): NOTE: ACS: autoCodeSync(): Waiting for Dom0 image transfer to complete. The Alternate original Controller will show the following during the SOD process for the replacement: 05/27/22-11:12:49 (iacTask5): NOTE: ACS: Acs Needed on Alt: Yes, StateCode: 1, ReasonCode = 4
    • Cisco 3132QV Cluster switch in a boot loop - SYSMGR-SLOT1-2-SERVICE_CRASHED: Service "bcm_usd"
      https://kb.netapp.com/on-prem/ontap/mc/MC-KBs/Cisco_3132Q_Cluster_switch_in_a_boot_loop_SYSMGR_SLOT1_2_SERVICE_CRASHED__Service_bcm_usd
      Applies to Cisco 3132QV Cluster Switch Boot loop Issue Cisco 3132Q switch rebooting constantly Switch does not stay online long enough to log in Different NX-OS versions do not help Following messages...Applies to Cisco 3132QV Cluster Switch Boot loop Issue Cisco 3132Q switch rebooting constantly Switch does not stay online long enough to log in Different NX-OS versions do not help Following messages are observed ion the console: switch %$ VDC-1 %$ %SYSMGR-SLOT1-2-SERVICE_CRASHED: Service "bcm_usd" (PID 12966) hasn't caught signal 11 (core will be saved). switch %$ VDC-1 %$ %SYSMGR-SLOT1-2-HAP_FAILURE_SUP_RESET: Service "bcm_usd" in vdc 1 has had a hap failure
    • Cloud Volumes ONTAP Azure - ONTAP could not get a list of objects from the object store
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Cloud_Volumes_ONTAP_Azure_-_ONTAP_could_not_get_a_list_of_objects_from_the_object_store
      Applies to Cloud Volumes ONTAP Azure Issue CVO is stuck in a boot loop with error message and can be seen from Azure CVO HA VM serial console: pha.obj.scanFailure:error]: ONTAP could not get a list of...Applies to Cloud Volumes ONTAP Azure Issue CVO is stuck in a boot loop with error message and can be seen from Azure CVO HA VM serial console: pha.obj.scanFailure:error]: ONTAP could not get a list of objects from the object store, "object_store", at "rootsaxxxx.blob.core.windows.net", using IP address "10.x.x.x with error: The specified resource does not exist. Pageblob object store is NOT found and/or fm_run0: no local disks found & OFW channel is not up
    • StorageGRID node reboot loop during image validation after redeployment
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_node_reboot_loop_during_image_validation_after_redeployment
      After attempting to redeploy a StorageGRID node, the node enters a reboot loop during the PGE (Pre-GRID Environment) image validation step in the boot process. [2024-10-28 07:21:44+00:00 SGA] [root@St...After attempting to redeploy a StorageGRID node, the node enters a reboot loop during the PGE (Pre-GRID Environment) image validation step in the boot process. [2024-10-28 07:21:44+00:00 SGA] [root@StorageGRID-PGE:/mnt/pge-eos-lun/images] >>> sha1sum --check /mnt/pge-eos-lun/images/current-pge-image.bin.sha1 --status [2024-10-28 07:22:24+00:00 SGA] /mnt/pge-eos-lun/images/current-pge-image.bin.sha1 (3643bb47475756a536556465c675a84c7876e05b8a44a current-pge-image.bin) failed sha1sum --check
    • StorageGRID VM based node keeps rebooting
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/StorageGRID_VM_based_node_keeps_rebooting
      Applies to StorageGRID Datastore Issue VM based node keeps rebooting due to filesystem inconsistency Since node keeps rebooting, adminstrator is unable to manual filecheck the filesytem
    • AFF-A400 boot loop
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/AFF-A400_boot_loop
      BMC > [000101000733][BIOS]Monitor: (count = 910, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=90 [000101000743][BIOS]Monitor: (count = 810, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_...BMC > [000101000733][BIOS]Monitor: (count = 910, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=90 [000101000743][BIOS]Monitor: (count = 810, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=80 [000101000754][BIOS]Monitor: (count = 710, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=70 BMC > [000101001027][BIOS]Monitor: (count = 510, TmrUse = 0x45, ExpirationFlag = 0x4), t_bios_load_time=50
    • Reboot after cpu_reset called on cpu0 message
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Reboot_after_cpu_reset_called_on_cpu0_message
      Applies to FAS2520 Issue Node in a boot loop. Console logs, with latest message, example: cryptomod_fips: Crypto FIPS self-test: 'Self-integrity' passed. Starting nvmf-tgt module... Waiting for D-blad...Applies to FAS2520 Issue Node in a boot loop. Console logs, with latest message, example: cryptomod_fips: Crypto FIPS self-test: 'Self-integrity' passed. Starting nvmf-tgt module... Waiting for D-blade to resume boot boot state: pre-disk cpu_reset called on cpu#0 No issues reported in the diagnostics (SLDIags). The issue remains after a controller replacement.