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AFF-A250 Drive missing on internal shelf of both nodes after reboot

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • AFF-A250
  • ONTAP 9

Issue

  • After rebooting, a single drive disappears on both nodes.
  • From sysconfig -a before reboot:
 
        21   : NETAPP   X4014S173315TNTE NA54 14651.0GB 4160B/sect (XXXXXXXXXXXXXX)
        22   : NETAPP   X4014S173315TNTE NA54 14651.0GB 4160B/sect (XXXXXXXXXXXXXX)
        23   : NETAPP   X4014S173315TNTE NA54 14651.0GB 4160B/sect (XXXXXXXXXXXXXX)
 
  • From sysconfig -a after reboot:
 
        20   : NETAPP   X4014S173A15TNTE NA51 14651.0GB 4160B/sect (XXXXXXXXXXXXXX)
        21   : NETAPP   X4014S173315TNTE NA54 14651.0GB 4160B/sect (XXXXXXXXXXXXXX)
        22   : NETAPP   X4014S173315TNTE NA54 14651.0GB 4160B/sect (XXXXXXXXXXXXXX)
        (drive 23 is missing)

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