Skip to main content
NetApp Knowledge Base

CONTAP-290235: Cluster switch logs not captured in daily Autosupport logs

  1. Last updated
  2. Save as PDF
Views:
16
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:

Issue

  • The log collection is enabled on both cluster switches:


  ::> system switch ethernet log show


 Log Collection Enabled: true


 Index Switch                               Log Timestamp        Status
------ ------------------------------------ -------------------  -------------
     1 Cluster-sw1(FDO1XXXXXXX) 			9/11/2024 	09:15:06
                                                                 complete
     2 Cluster-sw2(FDO2XXXXXXX) 			9/11/2024   09:16:50
                                                                 complete
  2 entries were displayed.


  • Cluster switch log SHM-CLUSTER-INFO is not present in daily autosupport logs despite log collection being enabled.
  • The diagnostic autosupport logs for hm_switch includes the SHM-CLUSTER-LOG.TGZ logs.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.