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CHW-2102: False SharedandDedicatedSwitchtoShelf_Alert

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ontap-9
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HW
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Issue

  • Alert example:


     -- Node: node_name
     --            Alert ID: SharedandDedicatedSwitchtoShelf_Alert
     --            Resource: Shelf UUID: xxxxxxxxxxxxxxxxxxx
     --            Severity: Major
     --     Indication Time: Mon Jan 01 01:02:03 2024
     --            Suppress: false
     --         Acknowledge: false
     --      Probable Cause: Shelf 1.0 is connected to both shared and dedicated
     --                      storage switches.
     --     Possible Effect: This configuration is not supported.
     --  Corrective Actions: 1. Consult the guides that apply to your NVMe shelf and shared switch to review the cabling rules for your system.
     --                      2. Connect shelf 1.0 only through either shared or
     --                      dedicated storage switches.


  • The cluster storage is cabled as per the guides with no noticed issues
  • The storage can be connected directly with SAS/NVMe and/or with switched NS224 shelves
  • The switched connected shelves are using the correct storage switche with compatible fw. version and RCF
  • Health alerts can be reported from SAS shelves, which are not connected to dedicated storage switches
  • This issue can be noticed during an ONTAP upgrade

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