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CFBMC-9111: Multiple Internal Temp sensors are unreadable causing a node shutdown on BMC 13.7P1

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Category:
ontap-9
Specialty:
hw
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Issue

  • Encounter multiple internal temperature sensors unreadable:

 
Feb 09 13:05:27 [nodename:secd.ldap.noServers:EMERGENCY]: None of the LDAP servers configured for Vserver (vservername) are currently accessible via the network for LDAP service type (Service: LDAP (Active Directory), Operation: MapADDomainToNetbiosDomain).
Feb 10 14:26:23 [nodename:monitor.shutdown.chassisOverTemp:EMERGENCY]: Chassis temperature is too hot: Multiple Internal Temp sensors are unreadable. System will be shutdown in 10 minutes
Feb 10 14:32:00 [nodename:monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too high..
Feb 10 15:56:40 [nodename:secd.ldap.noServers:EMERGENCY]: None of the LDAP servers configured for Vserver (vservername) are currently accessible via the network for LDAP service type (Service: LDAP (Active Directory), Operation: MapADDomainToNetbiosDomain).
Feb 11 07:06:26 [nodename:monitor.shutdown.chassisOverTemp:EMERGENCY]: Chassis temperature is too hot: Multiple Internal Temp sensors are unreadable. System will be shutdown in 10 minutes
Feb 11 07:07:00 [nodename:monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too high..
Feb 11 07:07:26 [nodename:callhome.chassis.overtemp:EMERGENCY]: Call home for CHASSIS OVER TEMPERATURE SHUTDOWN
Feb 11 08:36:17 [nodename:monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
Feb 11 08:44:16 [nodename:monitor.shutdown.chassisOverTemp:EMERGENCY]: Chassis temperature is too hot: Multiple Internal Temp sensors are unreadable. System will be shutdown in 10 minutes
Feb 11 08:45:00 [nodename:monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: SysFan1 F1, SysFan1 F2. Power Supply Status Critical: PSU2, PSU1.
Feb 11 08:49:00 [nodename:monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: SysFan1 F1, SysFan1 F2.
Feb 11 08:53:00 [nodename:monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: SysFan4 F1, SysFan3 F2, SysFan2 F2, SysFan2 F1, SysFan4 F2, SysFan3 F1, SysFan1 F1, SysFan1 F2.
Feb 11 09:13:01 [nodename:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Multiple chassis fans have failed.
Feb 11 09:13:33 [nodename:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed)

  • Node shuts down and sensors are readable again on reboot.
  • On 13.7P1 or higher, which contains fixes for CFBMC-5427

 

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