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CFBMC-5964: False BMC update health alert when upgrading to BMC 15.12

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Category:
ontap-9
Specialty:
hw
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Issue

  • Update to BMC 15.12
  • A health alert is fired on all nodes in the affected clusters:

Node: node
Alert ID: SPAutoUpgradeFailedMajorAlert
Resource: SP Upgrade
Severity: Major
Indication Time: Thu Dec 12 03:43:37 2024
Suppress: false
Acknowledge: false
Probable Cause: A Service Processor automatic firmware update failure
was detected, which can result in Service Processor
not being updated to the latest available compatible
firmware package.
Possible Effect: Suboptimal system behavior can result from Service
Processor not being updated to the latest available
compatible firmware package.
Corrective Actions: 1. Use the "system service-processor image show" command to display the firmware version that SP is currently booted from.
2. Manually upgrade Service Processor by using the "system service-processor image update" command.
3. Allow sufficient time for the system to update Service Processor firmware to the specified SP firmware package.
4. Contact the technical support if the alert persists.

Servprocd Error:
PostUpdateCheck: SP has not reached the online state after SP bootup notification or an SP update timeout."

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