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CFBMC-5940: SPAutoUpgradeFailedMajorAlert health alert seen sometimes during BMC update

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Issue

  • The below system health alert is seen during the BMC upgrade:

::> system health alert show
               Node: Node-01
           Alert ID: SPAutoUpgradeFailedMajorAlert
           Resource: SP Upgrade
           Severity: Major
    Indication Time: Mon Dec 09 20:24:36 2024
           Suppress: false
        Acknowledge: false
     Probable Cause: A Service Processor automatic firmware update failure
                     was detected, which can result in Service Processor
                     not being updated to the latest available compatible
                     firmware package.
    Possible Effect: Suboptimal system behavior can result from Service
                     Processor not being updated to the latest available
                     compatible firmware package.
Corrective Actions:  1. Use the "system service-processor image show" command to display the firmware version that SP is currently booted from.
                     2. Manually upgrade Service Processor by using the "system service-processor image update" command.
                     3. Allow sufficient time for the system to update Service Processor firmware to the specified SP firmware package.
                     4. Contact the technical support if the alert persists.
 
  • The following alert is reported in the event logs, however the BMC is updated to the bundled version later:

{}[Node-01: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'PostUpdate Check : SP firmware post-update check has FAILED'{}}
[Node-01: nphmd: hm.alert.raised:alert]: Alert Id = SPAutoUpgradeFailedMajorAlert , Alerting Resource = SP Upgrade raised by monitor controller
{}[Node-01: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update has been successfully scheduled from  10.9 to 10.9P2'{}}
{}[Node-01: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update from 10.9 to 10.9P2 has been triggered.'{}}
[Node-01: nphmd: hm.alert.cleared:notice]: Alert Id = SPAutoUpgradeFailedMajorAlert , Alerting Resource = SP Upgrade cleared by monitor controller

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