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CFBMC-5584: BMC on FAS2750 fails to load the newly installed firmware and drops to the backup firmware

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Issue

  • Manual BMC update is showing successful

BMC node-1*> bmc update ftp://user@xx.xx.xx.xx/SP_FW.tar.gz -f Downloading package... Uncompressing package...(md5sum=685956db282be334bca8a89cc8a9bcf6) Unarchiving package... Confirming file sizes aren't suddenly larger... Installing package... Reprocessing configuration state... Cleaning up... BMC FW Update Successful. Primary firmware version 11.10 Backup firmware version 11.7 You need to reboot the BMC for the new image to take effect. Do you want to reboot the BMC now? (y/n): y Rebooting BMC...BMC reboot notify sent to ACP

  • BMC booted with backup image

Cluster::> sp show IP Firmware Node Type Status Configured Version IP Address ------- ----- ------ ------------ --------- ------------ node-1 BMC online true 11.7 xx.xx.xx.xx

  • New BMC is not functional if forced boot

Cluster::*> system service-processor reboot-sp -image primary -node node-1 Note: If your console connection is through the SP, it will be disconnected. Do you want to reboot the SP ? {y|n}: y Cluster::*> system service-processor show -node node-1 -instance Node: node-1 Type of Device: BMC Status: online Is Network Configured: true Public IP Address: xx.xx.xx.xx MAC Address: d0:39:ea:xx:xx:xx Firmware Version: N/A Part Number: unknown Serial Number: unknown Device Revision: Not Applicable Is Firmware Autoupdate Enabled: false

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