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Set ASUP SMTP authentication failure with URL using bad/illegal format or missing url

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ontap-9
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core
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Applies to

Issue

  • Set AutoSupport SMTP authtication server failure with using bad/illegal format or missing URL.
    • Pattern 1  (The format when specifying a username is user1@mymailhost.example.com)       

      cluster::>autosupport modify -node *  -mail-host user1@mymailhost.example.com

      Enter password for remote host "mymailhost.example.com":

      Enter password for remote host "mymailhost.example.com" again:

      Warning: SMTP connectivity check failed for destination: user1:********@mymailhost.example.com.  Error:  URL using bad/illegal format or missing URL
       
    • Pattern 2 (The user name itself includes the "@" symbol and domain information, the format to be used is user%40domain.com@mymailhost.example.com)

ontap914::> system node autosupport modify -node ontap914-01 -state enable -mail-hosts user1%40domain.com@mymailhost.example.com

Enter password for remote host "mymailhost.example.com":

Enter password for remote host "mymailhost.example.com" again:

Warning: SMTP connectivity check failed for destination: user1%40domain.com:********@mymailhost.example.com. Error: URL using bad/illegal format or missing URL 

  • Notifyd section shows the same failure reason.

00000017.0005855f 0018ffc9 Thu Mar 07 2024 10:06:13 +08:00 [kern_notifyd:info:1942] 0x80e572500: 0: ERR: AutoSupport::StatusCheck: Connectivity check to SMTP Mail Host cht:********@mail.cii_encrypt/ZXGpqzuzse7c8bQP74472RLKHdilT2y5RU/aNLTOQMk=/cii_encrypt destination                                        failed. Reason: URL using bad/illegal format or missing URL
00000017.00058560 0018ffc9 Thu Mar 07 2024 10:06:13 +08:00 [kern_notifyd:info:1942] 0x80e572500: 0: ERR: AutoSupport::StatusCheck: URL rejected: Malformed input to a URL function

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