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E-Series Entering invalid system configuration - AutoSupport Message

  1. Last updated
    Aug 21, 2024
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Category:
e-series-systems
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esg
Last Updated:
8/21/2024, 10:35:53 AM

Applies to

NetApp E-Series

Event Summary

  • An AutoSupport messages is generated with title:

E-Series Notification (Entering invalid system configuration) CRITICAL

  • An associated case is generated with symptom:

EHWENC:E-Series Notification from <Storage Array Name> (Entering invalid system configuration) CRITICAL

Validate

Events in Major Event Log of the AutoSupport message:

2900 Entering invalid system configuration

Resolution

  • Verify the part number of the system, the message indicates the array is currently in an invalid system configuration state 
  • This issue could be caused by maintenance like firmware upgrade, hot adding a drive shelf

  • Please contact NetApp Technical Support or log into the NetApp Support Site to create a technical case. Reference this article for further assistance.

Additional Information

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.