Skip to main content
NetApp Knowledge Base

E-series controller failed (Offline)

  1. Last updated
  2. Save as PDF
Views:
1,389
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

NetApp E-Series

Issue

The controller is displaying under the storage-array-profile  Status: Failed (Offline)

CONTROLLERS------------------------------
    Number of controllers: 2

        Controller in Shelf 99, Bay A - Unable to retrieve latest data; using last known state.

            Status: Failed (Offline)

MAJOR-EVENT-LOG:

B:12/5/24, 4:59:00 AM (04:59:00) 1721 6107 This controller's alternate is non-functional and is being held in reset - Shelf 99, Bay A <--CRITICAL
B:12/5/24, 4:59:00 AM (04:59:00) 1720 2829 Controller redundancy lost - Shelf 99, Bay B <--CRITICAL
B:12/5/24, 4:59:00 AM (04:59:00) 1719 400f Controller reset by its alternate - Shelf 99, Bay A - Reboot Reason : CMGR: REBOOTALT_CMGR_SET_ALT_TO_FAILED
B:12/5/24, 4:59:00 AM (04:59:00) 1718 400c Controller placed offline - Shelf 99, Bay A - Reboot Reason : CMGR: REBOOTALT_CMGR_SET_ALT_TO_FAILED
 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.