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E-series controller failed (Offline)

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Applies to

NetApp E-Series

Issue

The controller is displaying under the storage-array-profile  Status: Failed (Offline)

CONTROLLERS------------------------------
    Number of controllers: 2

        Controller in Shelf 99, Bay A - Unable to retrieve latest data; using last known state.

            Status: Failed (Offline)

MAJOR-EVENT-LOG:

B:12/5/24, 4:59:00 AM (04:59:00) 1721 6107 This controller's alternate is non-functional and is being held in reset - Shelf 99, Bay A <--CRITICAL
B:12/5/24, 4:59:00 AM (04:59:00) 1720 2829 Controller redundancy lost - Shelf 99, Bay B <--CRITICAL
B:12/5/24, 4:59:00 AM (04:59:00) 1719 400f Controller reset by its alternate - Shelf 99, Bay A - Reboot Reason : CMGR: REBOOTALT_CMGR_SET_ALT_TO_FAILED
B:12/5/24, 4:59:00 AM (04:59:00) 1718 400c Controller placed offline - Shelf 99, Bay A - Reboot Reason : CMGR: REBOOTALT_CMGR_SET_ALT_TO_FAILED
 

 

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