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E-Series Persistent controller memory parity error - AutoSupport Message

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e-series-systems
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Applies to

NetApp E-Series

Event Summary

E-Series controller reports a memory parity error and goes into lockdown mode.

Validate

  • Controller lockdown code on the 7-segment display is OE L2 CF dx
  • SANtricity System Manager reports controller in memory parity error  status

Resolution

Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for assistance with the solution. 

  • The solution requires Diagnostic-level recovery. 
  • The use of Diagnostic commands and recovery steps is potentially disruptive and should only be used with guidance from NetApp Support. 

 

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