Skip to main content
NetApp Knowledge Base

E-Series array offline in SANtricity unified manager

  1. Last updated
  2. Save as PDF
Views:
77
Visibility:
Public
Votes:
0
Category:
e-series-santricity-unified-manager
Specialty:
esg
Last Updated:

Applies to

  • NetApp E-Series
  • SANtricity Unified Manager

Issue

When array is added with both IPv4 and IPv6 address's and one becomes unreachable, the system will still try to reach the assigned IP's.
In the trace.log for Unified manager you see the below errors:
 
HTTP Insecure Client Thread-1] c.n.e.a.d.StorageDevice [StorageDevice.java:529] [requestId=0, deviceId=N/A] b4beb545-a0ae-4dd0-822c-0bd8861f3176: Error encountered checking for HTTPS client support on /10.108.19.2: Timeout connecting to [/10.108.19.2:8443]
2023-08-17 00:04:19,595 INFO [NonBlockingPool-1] c.n.e.a.d.c.FTClient [FTClient.java:352] [requestId=0, deviceId=N/A] Device b4beb545-a0ae-4dd0-822c-0bd8861f3176: 9 connection failures exceeded max of 8. Proc getObjectGraph. Retry count: 9/20. Last Error: The connection to the device has failed.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.