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EF600 in Removed status without having serial console output even after replacement

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67
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0
Category:
e-series-systems
Specialty:
esg
Last Updated:
7/11/2024, 12:04:46 PM

Applies to

  • E-Series EF600
  • SANtricity OS 11.70.2

Issue

  • Controller is in Removed status

      Controller in Shelf XX, Bay B
       
         Status:                      Removed  

  • MAJOR-EVENT-LOG indicates errors for several components on the controller
  • Power supply environment has no problem
  • Reseating controller or components inside the controller (DIMM, fan and HIC) does not solve the issue

 

 

 

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