EF600 reports missing hardware post upgrade of CFW

Last updated

Mar 27, 2025
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Views:: 18

Visibility:: Public

Votes:: 0

Category:: e-series-systems

Specialty:: esg

Last Updated:: 3/27/2025, 5:38:10 PM

Applies to

EF300
EF600

Issue

During upgrade process, a missing alert is reported and then resolved, from Major Event Log:

B:3/11/25, 6:37:30 AM (06:37:30) 7976 7306 Battery missing - Shelf 99, Controller 2, Bay 1 <--CRITICAL

Output from trace buffers:

03/11/25-06:31:21.821255 00 ssmTimer           ssm    e0000 dm           vName: SUV       , Addr: 0x011e, Slot: 01, BMC discovered(Initial->Okay)
03/11/25-06:31:21.821396 00 ssmTimer           ssm    e0000 dm           vName: SUV       , Addr: 0x0120, Slot: 01, Battery discovered(Initial->Missing)
03/11/25-06:31:32.000101 00 ssmTimer           ssm    e0000 dm           vName: SUV       , Addr: 0x0120, Slot: 01, Battery installed (Missing->Okay)
03/11/25-06:31:32.003990 00 ssmTimer           ssm    e0000 dm           vName: SUV       , Addr: 0x0145, Slot: 12, Support CRU installed (Missing->Okay)
03/11/25-06:31:32.003999 00 ssmTimer           ssm    e0000 dm           vName: SUV       , Addr: 0x0147, Slot: 12, Fan installed (Missing->Okay)
03/11/25-06:31:32.004005 00 ssmTimer           ssm    e0000 dm           vName: SUV       , Addr: 0x0149, Slot: 02, Power Supply installed (Missing->Okay). Based on the period of this issue ( 10 sec), we have no plan to change the CFW.

Hardware missing alert can include but is not limited to:
- Battery
- FAN
- PSU