Skip to main content
NetApp Knowledge Base

StorageGRID RX and Frame error counters continually increasing

  1. Last updated
  2. Save as PDF
Views:
1,462
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID 11.3
  • NetApp StorageGRID Appliance SG6000

Issue

  • The frame error counter (NRER) on StorageGRID network interface is continually increasing.
  • Ifconfig output on the interface shows both receive (Rx) error and frame errors:

root@host:~ # ifconfig hic2
hic2:flags=6211<up,broadcast,running,...>  mtu 1500
 ether xx:yy:zz:xx:yy:xx  txqueuelen 1000  (Ethernet)
  RX packets 5557116789  bytes 2372433298793 (2.1 TiB)
  RX errors 761369 dropped 0  overruns 0  frame 761369
  TX packets 7244109719  bytes 2585709354046 (2.3 TiB)
  TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

  • And ethtool output shows that rx_in_range_len_errors_phy counter has the same value (or same order of magnitude):

root@host:~#  ethtool -S hic2 | grep -i error
rx_crc_errors_phy: 0
rx_in_range_len_errors_phy: 761404
tx_errors_phy: 0
tx_pause_storm_error_events: 0

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.